18 MONEY BACK GUARANTEE
18.1 PickYourDay.com offer a money back guarantee to customers booked a half or single day activity. This guarantee promises to refund the fee paid if you the activity was not as expected.
18.2 Eligibility
18.2.1 The claim must be made by the person who made and paid for the booking.
18.2.2 The claim must be made within 48 hours after the activity.
18.2.3 You must send the claim by email to jan@rangul.no Include: date of tour, name of Localist, detail on what you disliked about the service provided in the claim. We will require up to 31 days to process the claim.
18.3. We reserve the right to modify , amend or extend the Money back guarantee offer.
We further reserve the right to refuse refunds in cases of abuse, fraud, or misrepresentation of the booking.